Gregory P.'s review of Total Body Experts

Total Body Experts

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Customer Reviews & Ratings
Review Posted 2/21/2021
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Brian F. is the best!
It was great to speak with someone who listens and can answer your questions. I purchased a Stages SC3 and a saddle for my wife. The bike arrived and was assembled without issue, but the saddle never shipped. I followed the Total Body process to find the status of the saddle, but I never got a human response from voice mails or emails. After a week, I because frustrated with the poor service I was getting. I called Brian and he went out of his way to correct the issue and ensure that the saddle was shipped within the hour. As far as I am concerned, Total Body Experts needs more employees like Brian.
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Additional Business Information
Hours   Customer Service Open Monday-Friday 9am to 5pm PST Phone   (866) 203-5770 Address   12909 Cerise Ave
Hawthorne, CA 90250
Website Email
Contact   Marc Erickson Other  
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