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i got baaned for no Reason
Category: Services
Tags: K2 Network
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4/7/2010 7:52 AM (PST)

They banned my account for no reason and they still sending me fake answer's look at what are they saying: Greetings spireato0, Thank you for contacting the Sword of the New World Customer Support Team! We appreciate you taking the time to contact us. This account has been permanently closed due to behavior contrary to the policies of Sword of the New World. Any account found to be in violation of our policies is subject to suspension or termination. To review the Sword of the New World Code of Conduct and End User License Agreement, visit http://swordofthenewworld.gamersfirst.com/tou.php. Please make note that this account will not be re-opened under any circumstance. Regards, ----------- I pay for this game monthly like 200 to 300$ and they don't make any sense to perm banned my account without any proof or reason. I come here to ask for help cause they don't wanna help the gamers and if they wont give me back my account i want all my mony i payed for the 4 years . thanck you

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Replies: 4
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4/7/2010 9:32 AM (PST)

We process complaints from all over the world, but unfortunately our form cannot accomodate every time of address. Just pick a state and make sure you say in your complaint that you're from Saudi Arabia. :)

If you supply your email address, we will be corresponding with you that way and not actually mailing anything.

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4/7/2010 9:21 AM (PST)

Hi Khalid,

I believe you may want to file a complaint against the company. You can do so with the LA BBB since the company is located in Irvine. Just click on "View Report" above your question and then click the File a Complaint link on the left hand side of the screen.

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4/7/2010 9:29 AM (PST)

thanck you alot but in file complaint there is option * State: what state may i chose cuz im from saudi arabia. thx for replying

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4/7/2010 9:59 AM (PST)

thx alot mis but after i finished Complaint Form i clicked on submit next page telling me to log in and i tried to loging with the same info of my account her it says login error. thancks again and again :)

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