Patrick S.'s review of A T K North America

A T K North America

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Customer Reviews & Ratings
Complaint Posted 6/15/2021
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Bad engine, bad company, bad warranty!
Installed their reman engine in my 2003 Pontiac Montana and it blew a head gasket after 19,000 miles. Three months later and doing diagnostics for them, my repair bill from a great shop that charges going labor rate of $100hr my bill was $2.879.43, they reimbursed $1,285, less than half and only allowed $50hr. Pure rip-off. They made things complicated by sending another engine instead of just allowing us to fix the head gasket issue and this jacked up the cost for no reason, not to mention I saw the blown gasket and it was the result of bad re-manufacturing; should just have had my mechanic overhaul my original engine, he stands by his work and fixes at no charge anything he did that isn't right. Communicating with this company is also a hassle, the tech doesn't return calls or answer the phone most of the time and you have to pry an email out of them. Overall, I give this company a -1 on a 10 scale. Can assure you I will never do business with them again! I gave one star because 0 was not an option!
 
 
 
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Additional Business Information
Hours   Phone   (714) 850-1544 Address   1102 North Carrier Parkway
Grand Prairie, TX 75080
Website   http://www.atkengines.com Email   krbousman@lkqcorp.com
Contact   Keith Bousman Other  
 
 
 
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