Review of EZ Lube, LLC

EZ Lube, LLC

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Complaint Posted 6/17/2011
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Review 6/17/2011
I purchased an EZ Rider Car protection plan from EZ Lube on Chapman Avenue in Orange. As part of this program they offer 24/7 Roadside Assistance. I called them at around 9:00 a.m. when my tire blew out on the side of the road. The shoulder of the freeway was very narrow so I was in an unsafe place and unable to exit my vehicle without getting hit by a car. I called the Roadside Assistance and was told that the wait would be up to an hour for assistance to arrive. I was very nervous because I feared that my two small two-seat vehicle would get hit with me in it. At 10:42a.m. someone finally arrived but I had already left. I had to drive my car on a flat tire to a place that was safe after the tow trick failed to arrive. This service is a rip off. DO NOT PURCHASE THE EZ RIDER CAR PROTECTION PLAN IT'S A WASTE OF MONEY.
 
 
 
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Additional Business Information
Hours   Phone   (714) 556-1312 Address   3540 Howard Way, Suite 200
Costa Mesa, CA 92626
Website   http://www.ezlube.com Email  
Contact   John Allen Other  
 
 
 
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