Becci B.'s review of Financial Recovery USA Group Inc.

Financial Recovery USA Group Inc.

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Review Posted 4/21/2011
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Review 4/21/2011
My husband and I were in a terrible loan. About 2 years ago we tried to do a loan modification ourselves. We were denied after a long drawn-out process. We didn’t really know what the bank wanted/needed in order to get a loan mod. About a year and a half later I heard a commercial on the radio offering a free in-home consultation with Financial Recovery U.S.A. However, I knew that my husband would NEVER go for a stranger coming into our house, so we settled with a conference call with Reyna. After speaking with her we knew without a doubt that this “stranger” would soon become a trusted friend. At that time, my husband had also been speaking with another company that specialized in loan modifications. However, after doing a conference call with them, I had many doubts and to be honest, thought they were a bit shady. They said they would have to cut a few corners but would try to do anything they could to make it happen. Financial Recovery U.S.A. was not like that, they are an honest company. After Reyna came to our house, and we got to know one another even better, we knew that this company (thanks to Reyna) was truthful, honest, did things morally and ethically, and was going to try their hardest to get us the best possible loan modification that they could. When we came in to the office to sign all of our legal docs, Paul, the owner, came in and introduced himself. He was also very friendly, personable, knowledgeable and an honest guy. Throughout this process we had many questions which were answered in a confident and professional manner. If someone did not know the answer they were honest and quickly got back to us with the answer.

Unfortunately, the bank did not approve of our loan mod. We were somewhat satisfied knowing that this was probably God’s will for us. While we were confused with this news, my husband called Paul to let him know what happened. We faxed over the bank paperwork and he quickly told my husband that the bank made a HUGE mistake to the tune of about $3,000. The bank put our income as about $3,000 less than what we made! My husband called the bank and they admitted their mistake. We had to resubmit the paper work and in less than a week we were approved of the loan modification that Financial Recovery U.S.A. recommended. We were ecstatic! When Paul and Reyna got the news, they were just as excited for us. Reyna even contacted us to congratulate us!

I completely endorse this company and I know that beyond a shadow of a doubt that they will help you and give you the time and attention that you deserve. I know personally that many companies are really out for themselves. However, this company wants you to win too. They truly want to help and they want the very best for your family and they do it in a responsible, God-honoring way. My husband, 2 children, and even our dog are grateful that we get to stay in our home thanks to Financial Recovery U.S.A.
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Additional Business Information
Hours   10:00am - 5:00pm M-F Closed Saturday and Sunday Phone   (800) 385-0745 Address   2625 Townsgate Rd Suite 330
Westlake Village, CA 91361
Website Email
Contact   Paul Karpf Other  
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