Tony M.'s review of Nationwide Mediation Service

Nationwide Mediation Service

Customer Reviews & Ratings
Complaint Posted 8/10/2010
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Review 8/10/2010
I repeat do not use this company". This company is completely a thief in the nite. I received a call from the one and only Jason Delacruz, known as the smooth talker. Too be honest, I think these people are using false names when they call you with terrific news that you want to hear. I was told the same thing that, I was approved for a 3% interest rate reduction or lower if possible an or a principle reduction. I know that was foolish for me to fall for the old okie dokie. Its entirely my fault for sending in money to a company that, I should have done a background check on. But I partially hold NMS responsible for false advertisement too. I never received anymore call from them after they took the money for the services. When I call, they always had an excuse for every little thing just to get you off the phone. I would call the CA office; they would say you would need to speak to the AZ office; we're not affiliated with them. Let me say this an what I did to find out that this company is a bunch of "BullSh.. I had an informant that worked for CitiMortgage. That person would check my file just about everyday to see if NMS was doing what they supposed to be doing; there was no communication between Citi or NMS. That let me know they were taken ppl money for the hell of it. NMS would call me back and tell me after I had found out what they were not doing was communicating with Citi.{1} They would tell me Citi call and requesting that I send in financial statement etc to open file. So I would fax over everything to NMS thinking they would forwarded it on over to Citi;" It never happen". My informant informed me of no signs of any documentation from NMS. By that time I had enough of the lies, so I mailed out a letter requesting to cancel my services and a full refund for services never rendered. But the refund, we will see how that will go if you no what I mean. I have reported these guy's to FTC hopefully their will be some justice for there actions.
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Additional Business Information
Hours   9:00 AM - 6:00 PM Weekdays Phone   (888) 440-0036 Address   4924 Balboa Blvd., Suite 328
Encino, CA 91316
Website Email
Contact   Jay Burton Other  
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