L.R. S.'s review of Patrol Masters, Inc.

Patrol Masters, Inc.

Customer Reviews & Ratings
Review Posted 2/8/2011
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Review 2/8/2011
Today I was illegally towed by Patrol Masters.

The location of the tow was the car wash area.
I pulled in to tend to my son who was violently ill and had regurgitated all over the truck and himself twice on the way home from daycare. I pulled in at 2:00 p.m. and apparently had the notice of violation tucked away in the windshield wiper at 2:05 p.m.. (5 minutes later)

I took my son inside and brought his high fever (103+) down and comforted him for the next 40 minutes. At 2:55 p.m. I came out to re-park my vehicle and thought it had been stolen.

I find out Active Tow and Impound had towed my vehicle at 2:40 p.m., so in a matter of 35 minutes, my vehicle was warned and towed>>>>UNREAL..

The Notice of Violation says that--------------------------- "Your acknowledgement of this notice is not required prior to enforcement action. THIS VEHICLE MAY BE TOWED IMMEDIATELY IF FOUND IN VIOLATION (AGAIN) AT THE VEHICLE OWNERS' EXPENSE"..........

I have always "safe*listed" my vehicles and have never had a problem.

I am requesting that Patrol Masters provide a full refund of my $200.00 CASH I was made to pay to have my vehicle released.

(The owner, Joe, specifically said, "$200.00 cash to release your vehicle". The other guy who towed my vehicle, (Juan), also came to the gate as he was the only person at the yard and said, "you know it's $200.00 CASH to get it out right..??) ...

I know that this Tow was illegally performed and furthermore I feel as if there is a kickback scheme going on and have contacted my Attorney.

Please contact me with your situation as someone needs to stand up to this "general lingo" in the Notice of Violation.. TheRe are quite a few common complaints that are valid and need to be addressed. If this needs to go to television to receive the attention these matters deserve, then so be it!

I will head the Class Action as we have all been damaged or injured by Patrol Masters and their lack of clarity in their "warnings". It is time to stand up for yourself.

SIDE NOTE- I spoke with a representative from Patrol Masters and she informed me of that the Home Owners Association sets the specifics and rules and that they were only "abiding" by the HOA's request. How am I to know the said "rules and regulations" of an apartment complex of which I do not reside??? I was simply caring for my son who had fallen extremely ill and towed within 35 minutes. Am I asking too much to request a refund of my $200.00 CASH???

Thanks in advance.

Straughter 2/08/2011 (Illegal Tow from Wash Area)
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Additional Business Information
Hours   Phone   (714) 648-0602 Address   1651 East 4th Street Suite 124
Santa Ana, CA 92701
Website   http://www.patrolmasters.com Email  
Contact   Nassar K Jabarin Other  
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