Customer Reviews & Ratings
Complaint Posted 9/15/2023
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Tax Group Center are frauds and thiefs.
I first contacted Tax Group Center in the Spring of 2021 after receiving several letters from the IRS owing a total of $12,266 for 2018 and 2019. Tax Group Center told me they could help me get my taxes reduced and taken care of for a fee of a few thousand dollars or even get my taxes reduced. There was never any discussions about charging $350 for me to fill out paperwork they sent me, $350 an hour to for them to call me on the phone, $350 an hour to send me an email, or I would have to pay to file taxes that I had already filed. I was charged twice $500 for 2022 taxes that I had already done along with 2020 and 2021 taxes that were not even part of either 2018 or 2019 taxes. I gave them money on three occasions the first two i had to go through their credit agency for a total of $11,800 at 16% interest, for which i thought was to pay the taxes I owed. February 2023 I was called on the phone asking for another $11,200 that I had to put on my credit card at 12.9% interest. July 19th 2023 I received a phone call from Tax Group Center stating my case was resolved and I owed the IRS $20,000This is when I started to attempt to get answers to why i paid them so much money. After repeated emails and phone calls that were never answered on Sept 7th 2023 I finally received a receipt for services that was filled with ridiculous charges and a statement that they owe me $13,430 of money that I over paid them and they will pay me back over a 12 month period at $1,119.16, I find that unacceptable. I still have not been answered why I paid so much, why it took 2 years to resolve, why I wasn't told about the fees upfront. Tax Group Center never had my best interest in mind when representing me to the IRS.
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Additional Business Information
Hours   Monday - Friday 6:00am - 6:00pm
Saturday 8:00am - 12:00pm
Phone   (877) 605-7635 Address   5010 North Parkway Calabasas, Suite 110
Calabasas, CA 91302
Website Email
Contact   Ladd Vance Other  
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