Roma W.'s review of The Classy Home

The Classy Home

Preferred Members
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Customer Reviews & Ratings
Complaint Posted 7/8/2020
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If I could leave less than 1 star I would. This company has the WORST customer service of anyone I have done business with. Not only did it take nearly three and a half weeks to receive my order,( a table with 4 chairs) it came in completely broken and unusable. The company takes DAYS to respond to your emails. They refused to provide a refund and instead sent out a new table top which took ANOTHER four and a half weeks. They said the would compensate me and then offered me (after I had to ask AGAIN what the compensation would be) $35 for my trouble. Over two months with a busted table in the middle of my room, inconsistent responses and complete disregard for customer satisfaction. I would not use this company again if they were the last store available to order from! I will NEVER recommend them to anyone. The EXPERIENCE WAS HORRIBLE.
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Additional Business Information
Hours   Mon-Thur: 9:00AM to 5:00PM; Fri: 9:00AM to 12:00PM; Sat-Sun: Closed Phone   (718) 388-7516 Address   320 Roebling St. #217
Brooklyn, NY 11201
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