maria r.'s review of Toyota Motor Credit Corporation

Toyota Motor Credit Corporation

         
Customer Reviews & Ratings
Complaint Posted 7/19/2010
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Review 7/19/2010
This company should be out of business for their fraudulent business practices. Get this: car is being paid electronically and the company accepts payments but somehow returned them to my bank. After three months the Toyota Motor Credit Company called alleging my account was in default for non payment. I then sent a check to cover the total amount they claimed is owed while I followed up with my bank to find out what could have occurred with my payments. Come to find out...Payments were made and the company should have honored that but they didn't. I am a 60 year old single retired woman who thoroughly explained to them I work 4 jobs and did not notice the payments were being returned to my bank from their company, but the payments were made and I have bank statements to prove the payments were taken from my account to their company. Instead of them returning my vehicle to me after the account was made up to date they used it as leverage to repossess my vehicle and come to find out from the company responsible for the repo, they only hold the car for you for up to 17 days. The car is then taken to auction. So in other words, the finance company took a car I was actively paying for, repossessed it, and then reserves the right to auction the vehicle and still come after me for the total costs owed on the vehicle. Is it me or are they making out twice on 1 car? let's be realistic. Any loan company you go to for a loan can take up to 30 days to approve the loan. Even if you apply for another loan 17 days is not nearly enough time to permit an individual to regain ownership of their vehicle. I'd give them zero stars but this website does not allow for that option.
 
 
 
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Additional Business Information
Hours   Phone   (800) 874-7050 Address   19001 South Western Avenue Mail Code WF21
Torrance, CA 90501
Website   http://www.toyota.com Email   dorian_gaddis@toyota.com
Contact   Dorian Gaddis Other  
 
 
 
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