Blair P.'s review of Treeium Inc

Treeium Inc

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Customer Reviews & Ratings
Complaint Posted 9/15/2023
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The Worst Experience Ever
September 14, 2023 *** Update *** Company responded after about (8) emails in the last two weeks and many, many phone “hang-ups” when attempting to call them. They are offering a refund --- less than what I paid them --- and in monthly payments, to begin a month from now. I refused. I want a full refund - I haven't received ANYTHING... It looks like this company is in financial trouble. August 3, 2021 I Signed a contract on to install (2) Tesla Powerwall units. Paid a total of $9,767.20 prior to receiving product and installation. I have NEVER received proactive communication from Treeium regarding the status of my project. The constant response I received when regularly contacting them, was they were waiting for deliveries from Tesla. June 23, 2023 (22 months after contract signature) Moty Ginsburg (the owner of Treeium) sent me the following email: “Per our conversation, we will be getting a Tesla shipment the week of the 17th of July. As soon as we have delivery, we will schedule the next day's installation for you.” This did not happen, nor did he contact me at ANY point after the missed date. August 17, 2023 (8 weeks later) I gave them 2 weeks to complete, or I would cancel the project (they NEVER responded). September 1, 2023 I called and cancelled the project, stating that I would like a full refund. Frances Mayorga (from Treeium) contacted me, stating I would receive a full refund. September 12, 2023 NO REFUND. I may need to hire a lawyer. Buyer BEWARE of this company. I have been VERY nice and accommodating. Treeium has been TERRIBLE. This company is the worst experience I have ever had.
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Additional Business Information
Hours   Monday - Thursday 8AM-8PM / Friday - Sunday 8AM_5PM Phone   (855) 833-8733 Address   5352 Laurel Canyon Blvd. #200
Valley Village, CA 91607
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