Jewelry Box Direct

3.5 star rating Rating - based on 56 reviews & complaints
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Jewelry Box Direct Categories
Jewelry Sales, Repair & Appraisal
Preferred Members
QCB Jewelers
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South Bay Gold
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4.6 star rating 0 miles

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Customer Reviews, Ratings & Complaints
Complaint Posted 8/23/2014
Stay Away. Awful Service if you need to return anything
They delivered the jewelry box 3 weeks late. It was not as advertised and they will not provide an RMA number to return it. They were very rude on the phone. STAY AWAY Read More »
Review Posted 12/19/2013
Great customer care Product and Prices
In every website I search for my 2 daughters jewelry boxes I end coming to jewelry box direct, they have the largest selection and prices, I can’ wait to give my little angels their ballerina jewelry boxes, thank you all I will be shopping again a... Read More »
Review Posted 12/12/2013
Best Customer Service
I bought a jewelry box that had minor issues. They called me back the very day I left a message and the issue was taken care of immediately. I have bought several boxes from them after that and each and every purchase was very satisfactory. I woul... Read More »
Review Posted 12/6/2013
Great Product Great Customer Service!!
Received my Jewelry box in great time. I ordered the “Panna Dolce Mahogany Jewel Box”and today it arrived. I must say I was very impress, the quality was amazing worth every penny. My wife is going to love it, not to mention customer service was c... Read More »
Review Posted 12/6/2013
Love your Product and Service
I have 4 granddaughters I was not sure witch jewelry box to get for them, customer service was very helpful and when I chat with a young lady, I am very happy with my purchase and I am sure they will. Thank you so much, I’ll be back next year if G... Read More »
Complaint Posted 4/29/2013
Horrible Service
I placed an order and never got a confirmation that it was sent out. A week later I emailed and left a message but never got a response. Finally I was able to contact someone who assured me it would get taken care of. It took three weeks in total... Read More »
Complaint Posted 12/29/2012
No Customer Service
Ordered a product from these people on Dec. 4, 2012. Emailed them on 12/11/12 as to why it had not been shipped - no response. Emailed again on 12/18/12, no response. Called twice and left voice mail, no response. Will not use these clowns again. Read More »
Complaint Posted 12/20/2012
Terrible customer service
I ordered a jewelry box for my wife for Christmas 2 weeks ago and the charge shows on my credit card. I never received an order confirmation or the product. I have attempted to use their website to track my order but it says I have no order. I hav... Read More »
Complaint Posted 11/20/2012
Buy from them...if you like waiting
I ordered a Jewelry Armoire on 10/24. After 2 weeks (10 bus. days) it had not shipped. After 2 emails and 5 days they replied. "Hurricane Sandy" had delayed the distributor (it was ordered 2 weeks before Sandy). Two more weeks went by and again th... Read More »
Complaint Posted 10/1/2012
Not again:(
I paid for a two day delivery, on a watch box. It's been five days, and no delivery of my box. I've tried calling, but only get an answering machine. I went through this same thing with Teleflora flowers. Took my money, and NEVER delivered the pro... Read More »
Review Posted 7/10/2012
Great customer service
My parents ordered an armoire as a gift for me. When we opened it, we realized it was damaged. I contacted and though I had to send pictures of the damage, it was quickly taken care of and in the end my parents credited. I stil... Read More »
Review Posted 6/30/2012
Great Service & A Good Deal
I recently purchased a graduation gift for my grandson. I ordered over the phone and customer service was very helpful and answered all my questions. I received the gift and it was perfect! My grandson loves it too. It was such a pleasant experien... Read More »
Review Posted 6/15/2012
Great customer service and products
Customer service was great they help get exactly what I wanted, and cannot be more pleased Will shop again Read More »
Review Posted 6/9/2012
Very happy with my purchase
Very happy with my purchase. From start to finish it was smooth. I ordered a jewelry box for my daughter's birthday and was so happy to see that it was more beautiful than the pictures! Arrived faster than expected perfectly packed with even a gif... Read More »
Review Posted 6/6/2012
Awesome from start to finish
The gifts I ordered are beautiful! I was down to the wire on having to get gifts for Doctorate grads in our program and I stumbled on I asked many questions, lots of info was sent to me and everything was spot on. I'm glad I... Read More »
Review Posted 6/3/2012
Thank you for a great service
I am not one to normally write reviews, but felt that this experience was worth the time. I ordered a beautiful jewelry box for my niece and had it sent directly to her. Unfortunately, her mother called me to say it was damaged in shipping. I cont... Read More »
Review Posted 5/25/2012
My little girls is happy, thank you
Thank you for you expediting delivery (and they did not charge me) so my little girl will get her box on time for birthday, the prices was the right and the box looks great. See you on Christmas, thank you so much Read More »
Review Posted 5/23/2012
My daughter loves here box
I must say I was happy to see my daughter jumping from joy when the box arrived, the prices was right and the box was beautiful, thank you so much for your help, I will shop again with you Read More »
Complaint Posted 5/21/2012
Customer Service? There isn't any!
This company does not respond to you....I've left voicemails and emails...nothing! they sent me a damaged product which I simply want to exchange! DO NOT ORDER FROM THIS COMPANY! they are the worst!

They don't deserve any stars! Read More »
Review Posted 5/18/2012
I love your Collection of Jewelry Boxes
I did go and shop with Jewelry box direct to see if the entire negative reviews are true since they have the most beautiful collection of jewelry boxes, we’ll let me tell you… they are NOT TRUE. Customer service was very helpful and my mom loved h... Read More »
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Additional Business Information
Hours   Phone   (213) 787-5030 Address   11172 Braddock Drive
Culver City, CA 90230
Website Email
Contact   Eli Malahi Other  
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