Complaint
Posted 10/25/2023
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1 Review
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Trustlinker since 10/25/23
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FORT MILL, SC
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worst and worst company laptop key
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Please don't buy any key replacement from them, ordered a key they did not send the right one and when i tried to fix the issue they said to return back and buying anther one which was my mistake
i gave them the model number from beggining so not... Read More »
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Review
Posted 10/24/2023
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1 Review
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Trustlinker since 10/24/23
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Greely, ON
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Prompt and helpful
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One of the Shift keys on my laptop had cracked hinges and needed to be replaced. Customer Service was quick to help me confirm via email which product to buy, since it was hard for me to tell on my own, even with the image charts on the website. T... Read More »
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Review
Posted 10/10/2023
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1 Review
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Trustlinker since 10/10/23
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PALMDALE, CA
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Good service, good customer support.
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Was naturally somewhat suspicious, and had a mixup leading to receiving the wrong order. However, customer service quickly resolved the issue at no additional charge.
As others have noted, it can be surprisingly pricey. That said, it is much chea... Read More »
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Review
Posted 9/19/2023
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1 Review
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Trustlinker since 09/19/23
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ESCONDIDO, CA
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Great experience
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They have a perfect and quick customer support and good prices. Delivered from US into Central Europe in 13 days. The key is exactly what I ordered and expected. I can only recommend. Read More »
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Very useful company, I've ever seen.
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Thanks for fixing my laptop key. The company's response was quick and they're skilled at it. Read More »
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Business's response - on 8/31/2023
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Hello, sorry to hear about the issue. Looking into the matter, it appears we replied to a "Gabriel A" on Aug. 29. We received a reply today on the 31st, and our customer support team is reviewing and researching your images to get you the correct... Read More »
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Review
Posted 7/11/2023
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1 Review
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0 Question
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Trustlinker since 07/11/23
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PORTLAND, ME
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Great Service
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I recommend this company to all. Fast and efficient and really happy with Laptopkey.com and their team.
I really struggled with other suppliers to get the right key cap and hinge...Kevan Read More »
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Review
Posted 6/21/2023
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1 Review
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Trustlinker since 06/21/23
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POTWIN, KS
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Way too pricey, but good shipping speed and times
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Charging $8.95 for a Macbook Pro key set (keycap, hinge, and rubber silicone nub) is way too expensive. I ended up paying close to $30 just for 3 keys, and I received an erroneous hinge+keycap at first. Harsh return/refund policy when all they cou... Read More »
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Review
Posted 6/8/2023
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1 Review
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Trustlinker since 06/08/23
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ROCKDALE, TX
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I honestly thought this process was gonna take ages
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But in a week's time, my key was shipped to me no problem.
They were out of "A" keys so I hade to be creative and get a "4$" key (The 4 looks like an A and the $ reminds me of how much a singular key is), but otherwise Mary was relatively quick t... Read More »
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Review
Posted 4/21/2023
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1 Review
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Trustlinker since 04/21/23
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LEXINGTON, VA
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Guess I was one of the lucky ones?
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Expensive (special build) laptop, HP had to service it within the first few months (due to an exterior pounding it got) and it's just great for me, possibly minus the keyboard. I like the large, 15"+ screen and a numpad on the large keyboard, and... Read More »
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Review
Posted 3/23/2023
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1 Review
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Trustlinker since 03/23/23
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ROANOKE, VA
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Great service
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Unfortunately, a book hit my “?” key and I couldn't find any spare parts until I stumbled on this company. They solved the issue. Read More »
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Complaint
Posted 3/13/2023
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1 Review
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0 Question
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Trustlinker since 03/13/23
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CARDIFF BY THE SEA, CA
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TERRIBLE SCAM!
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Their homepage asks you to use the dropdown to select the Brand, Series, and Model of your computer and then gives you your options for what keys to order. After selecting my exact computer, it only gave me one option so I ordered a couple of keys... Read More »
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Review
Posted 3/6/2023
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1 Review
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Trustlinker since 03/06/23
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PROVIDENCE, RI
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Satisfied w/ key purchase
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I broke my key hinge a while ago and I thought I was doomed.
I asked HP for a repair quote and they quoted me around $500.
I was discouraged as I looked around the Internet for any key hinges.
I happen to find this site.
Though they didn't fin... Read More »
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Complaint
Posted 3/1/2023
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1 Review
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0 Question
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Trustlinker since 03/01/23
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Oakville, ON
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Don't bother
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This company is a scam. They cheat you by sending you parts that don't fit and charging you just enough money that it is not worth pursuing. They will ghost you and not answer your emails once they have your money. Read More »
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Review
Posted 1/11/2023
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1 Review
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Trustlinker since 01/11/23
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WILMINGTON, OH
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Great Service
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I ordered a keyboard for my Gateway CX201s on 1/8/2023 and received it by mail on 1/11/2023. Followed the replacement instructions in my old manual and it works great. Great job Laptopkey.com. Thanks! Read More »
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Review
Posted 1/9/2023
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1 Review
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Trustlinker since 01/09/23
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MANCHESTER, NH
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Great website
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I bought laptops keys for my ge 66 raider. I bought them form different websites and sellers and they all ethier had the wrong keys or didn't have them. They keys were a bit expensive compared to others but there the only ones that had it. So than... Read More »
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Review
Posted 12/15/2022
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1 Review
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Trustlinker since 12/15/22
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HOUSTON, TX
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Amazing!
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I had an issue that required personalized assistance and guidance to make a decision and I have to say I had the best experience with an outstanding customer service. They went above and beyond to help me solve my problem. I totally recommend the... Read More »
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Review
Posted 11/18/2022
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1 Review
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Trustlinker since 11/18/22
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Surrey, BC
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Wonderful service/support and great product!
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I received a response to a question I had on which model and part to order and was thrilled when I received the key cap and was able to install it on my laptop. I am very happy with their service & product and would definitely order from them agai... Read More »
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Review
Posted 11/1/2022
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1 Review
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Trustlinker since 11/01/22
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Craiova, 17
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Great service an dproduct
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I had a broken hinge on one of the keys on my laptop keyboard for years. I sort of got use to it but it always felt like I had a crappy keyboard. Then I found Laptopkey.com. I was not too sure what key I needed, but the team at Laptopkey helped me... Read More »
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Review
Posted 10/25/2022
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1 Review
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Trustlinker since 10/25/22
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Great customer service
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Ordered two times from this company (over the span of a year), and received great customer support w.r.t. making sure I got the correct key since I expressed doubts about it. I had an issue with one of the non-standard large keys of an old laptop... Read More »
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Review
Posted 10/14/2022
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1 Review
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Trustlinker since 10/14/22
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ESCONDIDO, CA
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Fantastic service!
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Customer service is phenomenal! There was an issue with my original order and I was contacted quickly with options. Turned out I'd ordered the wrong product (my fault), they helped me find the right one and replaced it at no cost. The product was... Read More »
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