National Auto Loan Network

4.6 star rating Rating - based on 708 reviews & complaints
We work directly with thousands of consumers across the United States to refinance their current auto loan. So, we invite you to try our Company as we are very proud to offer you great service which is confirmed by us being rated with a five-stars  
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National Auto Loan Network Categories
Auto Sales, Finance, Appraise
Financial Services
Loan Companies
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Customer Reviews, Ratings & Complaints
Complaint Posted 12/9/2020
Bad feeling about this company
Contacted the guy, he unsuccesfully pulled up 2 different people, then pulls up my name says i want to verify your adresss , i explained to him im not giving any info you sent me a unsoliciated mailer., he hung up on me thank you Father, this comp... Read More »
Complaint Posted 9/16/2020
Worst administration with payoff
I did refinance my loan with this worst company and they didn’t even payoff my other lender on time . After a month when I did inquiry they didn’t even care to respond me and I had an mortgage application in process and whole application screwed b... Read More »
Complaint Posted 9/9/2020
I refinance my vehicle with national auto loan. Upon receiving my contract they already added the antitheft $499 and gap policy $800. They told me if I wanted to remove the policy they would have to re-calculate my loans. So I decided to go ahead... Read More »
Complaint Posted 3/27/2020
Do not do business with NALN. I refinanced through them and got my payments set up w/ a new lender. The problem is that NALN never paid off my car from the other finance company. After NUMEROUS calls to NALN and someone named Michelle I was told i... Read More »
Complaint Posted 5/30/2019
I have been working with them for over 2 months trying to get the payoff on my previous vehicle processed. At this time, I am having to make double payments on my vehicle. This company does not follow up with their clients. They do not care that w... Read More »
Complaint Posted 5/4/2019
Terrible company
Steve Park is one of the worst agents I have dealt with
He lied to me is not returning my calls. I was told by Naln that my refinance loan was paid off Iwas given a mailing date ,check number and amount and was told to allow 10 business days fo... Read More »
Review Posted 4/19/2019
Stephen V.
Anthony Orosco, got me approved and got me refinance and got me a lower interest rate and lower my payments and a really nice guy it did not was not going to get approved he work and got approved. I would recommend this company to the people who... Read More »
Complaint Posted 7/12/2018
NALN lying is not how you run a good business
I waited 12 hours before posting this review. Let me say I am very upset and disappoint in the fact that Analy Solorzano Lied to me. On july 10th 2018 Analy told me the loan to refinance my car was approved. She told me the due date, that I would... Read More »
Review Posted 1/12/2018
Cheryl Bennett was incredibly nice, quick, honest... couldn't ask for more! Saved me a ton of money. Actually, I was totally surprised by the experience from start to finish. I wish I had more vehicles to refinance! Read More »
Review Posted 12/26/2017
Easy to work with
Thank you to Analy, she got me a better interest rate and everything was handled quickly and easily! Read More »
Review Posted 10/31/2017
Great Company
Cesar Rubio made is so easy to refinance my car! He was very nice and polite and worked quickly to help me! He made a very easy transaction! I would recommend this company to anyone trying to refinance their car! Thank You Rubio for all your help... Read More »
Review Posted 10/26/2017
Thank you Sara Martinez!!!
My husband and I wanted to say thank you to Sara Martinez, she made our transaction so easy. She is very friendly and very nice. She explained everything with ease. We are so very happy that she helped us save money and got us a very low interest... Read More »
Review Posted 8/23/2017
Thank you national auto loan, in particular Sarah Martinez
I and my spouse are very grateful to Sara martinez, she made us the refinancing of our cars, and it has given us the possibility of a monthly payment more affordable to our income, thank you very much, Sarah. Read More »
Review Posted 7/10/2017
Awesome Customer Service!
Super happy with my choice to refinance so far! I worked with Sara Martinez during my refinance and she was wonderful! She made the process very easy and understandable. Any questions I had were promptly answered and any documentation that I neede... Read More »
Review Posted 6/9/2017
Great place Doug Sharpe is awesome
Doug Sharpe took good care of me this site helped me a lot Read More »
Review Posted 6/7/2017
My experience with NALN was GREAT!. Excellent customer service. I worked with Brandon Teegarden who is very professional and knowledgeable in his field. Less than 2 days for a refinance !! awesome !! I would recommend NALN to anyone without hesit... Read More »
Review Posted 5/18/2017
Outstanding job Rocky!!!
I had the best experience ever refinancing my loans with Rocky Rhoads. He was nice and courteous but most of all he was very knowledgeable about his job. He talked me through everything on the paperwork and stayed in contact with me during the pro... Read More »
Review Posted 5/8/2017
Outstanding customer service
Paula was outstanding to work with. She was very patient as we provided the necessary documents. She was very straight forward and honest with us. We are greatful for her assistance. Read More »
Review Posted 4/24/2017
Quick process
Our loan officer Doug Shope help us refinance our loan. He was very professional! He made the process quick and painless. Everything was taken care of within 3 business days! Read More »
Review Posted 4/2/2017
Doug S. Is Amazing!!!!
Thank you Doug Shope you have the best business etiquette in dealing with customers.. You were very Knowledgeable about the process of refinancing our vehicle and made us feel most satisfied with the speedy and friendly service!!! Paula and Ange... Read More »
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Additional Business Information
Hours   Monday - Friday: 8:00am - 6:00pm Pacific Time Saturday:9:00am - 4:00pm Sunday: Closed Phone   (888) 391-3504 Address   3388 Via Lido 2nd Floor
Newport Beach, CA 92663
Website Email
Contact   Mary C. Marek Other  
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