Quality Acceptance

1.7 star rating Rating - based on 18 reviews & complaints
We specialize in the financing of pre-owned automobiles contracts through a network of franchised and independent automobile dealers services.  
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Quality Acceptance Categories
Financial Services
Loan Companies
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Customer Reviews, Ratings & Complaints
Complaint Posted 3/6/2017
this company is pure evil
if you use them you will lose your life and you will never get it back they are evil Read More »
 
 
 
Complaint Posted 9/17/2013
DO NOT USE THEM!!!!!!!!!!!!!!!!!
NEVER NEVER NEVER GET FINANCING WITH THIS COMPANY! THEY CALL AND HARASS YOU EVEN WHEN YOUR PAYMENTS ARE MADE ON TIME! THEY CALLED US 5 TIMES OVER THE INSURANCE DEDUCTIBLE THAT WAS $500 WHEN THEY SAID IT WAS $1000 AND WE HAD TO FAX PROOF THAT IT WA... Read More »
 
 
 
Review Posted 6/24/2013
decent....
My loan is only 6 months old, I have a very small loam because I gave half as downpayment so I only pay 185 a month basically nothing so im always on time. Cs reps seem somewhat nice but im never on the phone with them longer than 3 mins, I just c... Read More »
 
 
 
Review Posted 5/16/2013
HAPPY WITH QUALITY ACCEPTACE
I GUESS WHEN YOU DONT PAY YOUR BILLS ON TIME AND HAVE A COLLECTOR CALLING YOU AND REPOSSESSING YOUR CAR, YOU WOULD THINK THE REPS ARE RUDE, HOWEVER, THEY ARE DOING THEIR JOBS..I HAD NOTHING BUT GOOD EXPERIENCES WITH THE REPRESENTATIVES AT QUALITY. Read More »
 
 
 
Review Posted 5/15/2013
Bought a 2008 Jeep Patriot
I had to go with this loan in 2009 because I had recently been discharged from a bankruptcy. BY recently I mean the day after I got my discharge I went a bought a new (used) vehicle. Although my interest was 22% I was happy with the vehicle I boug... Read More »
 
 
 
Complaint Posted 5/13/2013
This car finance company is the worst!!!!
This is the worst car company every!!! They are extremely rude an very unprofessional. Adam is rude, and almost everyone in the company is rude. I will never do business with them again. DO NOT LET THEM FINANCE YOU!!! They only have one start beca... Read More »
 
 
 
Complaint Posted 4/9/2013
Crooks/Unprofessional
This company sold me a car that completely broke down in a month. The entire front suspension was gone, and car front was laying on the ground. After a $3000 fix, I made a full-year of payments and only about 20% went to principal. Long story shor... Read More »
 
 
 
Review Posted 3/26/2013
Don't do it! stay away... Quality accptance will rip you off!
I had a car loan with Q/A when I drove off the lot they said I didn't have to put down a down payment. 3 months later there harassing me say how I have to pay 2000 dollars that was owed as my down payment... That wasn't part of the agreement! They... Read More »
 
 
 
Complaint Posted 2/1/2013
Definitely Beware!!!! Crooks, Thieves and Liars!!!!
These guys are off the chain!! I lost my job right when I had a large bill to the government to pay. Had to move out of my house into an apartment and try and find another job. I had never been late on my payment, but this time, had to postpone my... Read More »
 
 
 
Complaint Posted 12/17/2012
Worst customer service
I have a car loan with them for 2 yrs I got really sick and I was on disability post radiation therapy I got behind and I have this rude representative that only kept on telling me if I didn't make a payment she was going to proceed she is the big... Read More »
 
 
 
Complaint Posted 12/6/2012
Customer Service/ Quality Acceptance
Quality Acceptance employees has the worst the customer service ever. Employee Amy Romero is the most rudest disrespectful person I have ever dealt with. Being in the military growing up in a military and law in enforcement back ground we are very... Read More »
 
 
 
Complaint Posted 6/27/2012
DON'T DO IT!!!!! NO STARS!!!
WORST FINANCIAL COMPANY EVER!!!!! AFTER DEALING WITH THESE EXTREMELY UNPROFESSIONAL CROOKS, AND BASICALLY THROWING MY MONEY AWAY; I AM IN A WORSE SITUATION THEN I WAS, WHEN I ENDED UP DESPERATE AND IN THE HANDS OF THESE SNAKES!!!!! I WISH I WOULD... Read More »
 
 
 
Complaint Posted 5/10/2012
Criminals
If you have not already got in business with these ppl. RUN. There are absolute criminals, I've had my car for 2 yrs and at first I trusted that every payment was being applied. I had a couple months that I didn't pay but when I did pay what I owe... Read More »
 
 
 
Complaint Posted 5/3/2012
Takes 1st place for worse company ever!!!
At first I thought it was just me, but now I see I'm not alone. I agree with everyone of you. They lack professionalism. Disrespectful and just plain rude! No QUALITY in how they conduct business. If I ever need a loan again and Crappy Acceptance... Read More »
 
 
 
Complaint Posted 4/30/2012
rude, disrespectful non speaking english speaking ppl
the people there play around, loud talk, they do not listen there so quick to give an answer that has nothing to do with your question, they lie for eachother, they say one thing and they never notate your account, as if you never called, they all... Read More »
 
 
 
Complaint Posted 1/23/2012
RUDE
This Company Is Full Of Rude Ppl, Whom Feel They Need A Sense Of Entitlement Because You Took A Loan Through Thier Company. Read More »
 
 
 
Complaint Posted 1/12/2012
WORST CUSTOMER SERVICE EVER!!
THIS IS THE MOST LAZY UNPROFESSIONAL FINANCE COMPANY EVER! THEY ARE SO UNHELPFUL, RUDE AND THEY NEVER DO WHAT THEY SAY!!! AVOID THEM AT ALL COST!! Read More »
 
 
 
Complaint Posted 3/22/2011
Review 3/22/2011
this financing company is the most unprofessional in the whole united states, they are rude even if you just call them to make a payment through the phone.please avoid this company at all cost you will save yourself a lot of headaches. rude and un... Read More »
 
 
 
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Additional Business Information
Hours   Monday to Friday - 8:00AM to 5:00PM Phone   (818) 503-1322 Address   14546 Hamlin Street, 3rd Floor
Van Nuys, CA 91411
Website   http://www.qualityacceptance.com Email   ofer@qualityfin.com; udi@qualityfin.com
Contact   Ofer Alon Other  
 
 
 
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