Zoo Printing, Inc.

2.4 star rating Rating - based on 13 reviews & complaints
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Zoo Printing, Inc. Categories
Printing Companies
Photocopying and Duplicating Services

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Customer Reviews, Ratings & Complaints
Complaint Posted 11/30/2017
Unprofessional Customer Service
Just like many reviews posted about this company, something has happened to this company's professional interaction and business practices. I just recently had an order I needed to cancel and then found out I would get house credit instead of a re... Read More »
Complaint Posted 10/9/2017
Extremely Poor Customer Service
Have a problem with an order; no one will respond; no one will answer the phone. Have been trying for hours to speak with an actual person. Very sad, they used to be a good company but I would not recommend them now and will be moving all of our b... Read More »
Review Posted 4/22/2015
Completely Satisified
I find it odd that some folks have had the problems they discuss here. I have been using Zoo exclusively since 2009 for most of the products they offer, more than 3,500 jobs, with complete satisfaction. Sure, there have been a few problems. And th... Read More »
Complaint Posted 12/23/2014
UNPROFESSIONAL, Does NOT work out issues on their end…WASTE OF MONEY
First, I ordered cards which they sent to me defective twice. Fold not in the center the first time. The second time they were not packed properly and they were all bent. NO refund, only house credit, which I refuse to use to get a 3rd defective c... Read More »
Review Posted 8/11/2014
Issue resolved
I initially had a problem with Zoo Printing's protocol of handling files/customer service, but it was resolved when Shannon, the Customer Service Manager responded to me after I contacted them and he worked out a reprint to my client's satisfactio... Read More »
Complaint Posted 6/14/2014
Zoo Printing is AWFUL!!!!!!!!!!!!!!
Let me tell you about our experience with Zoo Printing. The company is disorganized, the customer service is in the toilet, there prices are a little higher than other trade printers and their quality is inconsistent at best. We worked with them f... Read More »
Review Posted 6/10/2011
Review 6/10/2011
I am a small offset printer with limited capabilities. I decided to broker printing with Zoo Printing over two years ago to be able to offer my customers full color options. I have found their prices are great and so is their quality. I admit the... Read More »
Complaint Posted 4/17/2011
Review 4/17/2011
I used and owned one of their websites for a year. With all the promises of customer support and help getting seen on the net, I decided to NOT renew the site with them, especially after they raised their rates for a site that I never once receive... Read More »
Complaint Posted 4/16/2011
Review 4/16/2011
Zoo Printing is a disaster. They're order system has continued to fail them through recent updates. Their file upload area of their website will regularly not accept pdf files of 1-3mb in size and their customer service is absolutely atrocious. In... Read More »
Review Posted 7/14/2010
Review 7/14/2010
I love how the three Reviewers below fail to mention what company they are with or fail to link themselves for any possible reference to who they are as a company or designer. Not saying those reviews are false postings or anything from other comp... Read More »
Complaint Posted 6/24/2010
Review 6/24/2010
We've been using their service for more then an year, and we did not have problems with them until recently, but it seems like they have grown and could not handle the load anymore. And the same is true for their customer service. I have placed th... Read More »
Complaint Posted 12/6/2007
Review 12/6/2007
I have been working with Zoo Printing now for about 6 months. At first they were doing a good job on my business cards; I would order them from their trade service. Recently, I had 1000 UV coated high gloss cards printed and I delivered the cards... Read More »
Complaint Posted 10/17/2007
Review 10/17/2007
Horrible Customer Service, The people in the office have very bad attitudes, Each time we have delt with them they get smart and try to make you feel stupid. They try to make it seem like the questions you are asking dont make sense to them. Carlo... Read More »
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Additional Business Information
Hours   Phone   (800) 507-1907 Address   4730 Eastern Avenue
Bell, CA 90201
Website   http://www.zooprinting.com Email   maria@zooprinting.com
Contact   Maria Camins Other  
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