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Review 7/21/2009
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I purchased a cordless drill battery for my husbands power tool. All information on their site shows that this should be an equivalent battery. When I got it, it looked like the original but it was not and did not fit correctly in his power tool. I called to get this sorted, and although they were nice enough about it I was told that since all information from the manufacturer shows that the battery should work, I would have to pay for the battery to be returned and also I would be refunded solely for the amount of the battery- my original ship charges would not be returned but as a gesture, they would not charge me a restock fee. ??? So basically I would be at a loss of over $25 (my original express ship fees and what it will cost me to return it). I decided NOT to return the battery since Id be out $25 just to get back $25. I ended up going to the Depot and buying a brand new tool for a bit over the cost of what I paid for the battery. In total... I could have just done that first and not have had to be out any money. Buyer beware- read the fine print!!! Apparently thier return policy is open to thier interpretation.
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