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Review 5/5/2011
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Well I will try to make this as short and to the point as possible, however there are so many things wrong with Blizzard Entertainment and WoW it makes it hard especially if you try to be specific about the issues.
Costumer support is pretty much null and void. You can put a ticket in and wait a week for them to answer your ticket in-game in WoW for up to one or two weeks. Then when they do respond the answer given makes it pretty obvious that they did not read your entire ticket and they answer something that has nothing to do with your ticket.
They allow players who steal from other players and guilds to continue playing the game even though you had pictures to prove that they did it name and all on the guild tab log. And then it took 3 months to get the stuff back.
They don't care about when someone's information gets hacked through a company that they allowed to make their addons for the game gets hacked and causes WoW to get hacked into. So much personal information was stolen last year that last fall not only was one of my friends per day getting hacked my friends friends were getting hacked everyday as well. They even got enough information to turn people's accounts on that were inactive and play them and use them to steal out of the game as well as from guilds and everything else to hack the things into their site and resell them to people on the game for real money. Instead of taking the sites down to protect people they just kept them up and let them keep going. You can report a gold or item seller that is outside of the game over and over and a week later you see them advertising from the same exact site and everything so they are not even getting stopped. Now I know if it is the same site the IP has got to be traceable.
They do not care and allow other players to verbally and mentally abuse others in the game that in turn causes them to be traumatized. I am a fine example of that. I left WoW and started playing another MMO and realized just how afraid I was to even talk to other gamers on it because of how people playing WOW affected me mentally by telling me that I was fail. Calling my daughter names in put together group in which I would not even repeat in my own house. No I am not a prude but IMO there are some things you just do not call others. It can be very harmful to that persons self esteem as well as make them antisocial because it makes them afraid to interact with others for fear of being treated that way. People treat each other like that tickets and complaints get put in and the next week you see that same person do it again if you are thrown into a dungeons in the looking for group system in which they put into the game last year and their they are still doing it or someone else doing it from other realms and such and no matter how many times you complain and ask Blizzard to do something about the community and the way they treat one another the don't do anything to put a stop to it. Sure they are not responsible for those people's actions but IMO as a business that have a responsibility to keep their costumers safe from abuse.
Their are continual hackers in WoW. If they are in the game then how safe is my information? and why doesn't Blizzard Entertainment put in a good enough security system to stop this from happening? I can not believe they care so little about their costumers to and their game to allow this to go on without putting a stop to it. Sure they offer authenticators which the costumer has to pay for instead of them stepping up and putting the kind of security walls that the game needs in the first place.
These hackers also affect gameplay all of the time by affecting the market in it. They hack someone's account farm with their toons and then list things on the AH for so little that it ruins the in-game market for the players. Then those hackers take that gold and sell it for real money to the players who are breaking the agreement they agreed to when they started playing the game. Which in turn breaks down the integrity of the security system even more.
I played WoW for over 3 years and still saw one of the sites that had hacked WoW for all 3 years selling gold for RL money.
I am also wondering just how much information some of these hackers are getting after finding out that my sister who has never played WoW or had a Blizzard account of any kind got an e-mail from a hacker saying that illegal things were being done with her account.
I hope this warning helps for any parent who are considering letting their child play this game or is considering playing it themselves. In my opinion there needs to be a warning that if you have emotional problems at all you may not want to buy this game due to playing it is as bad or worse than dealing with the social world in real life
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