Steve T.'s review of Gotprint.com

Gotprint.com

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Customer Reviews & Ratings
Review Posted 1/25/2019
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Poor quality, worse service
GotPrint produced blurry and uncentered cards for me. They refused to accept resposibilty or offer a refund. A computer generated response offered me $20 off next purchase, there will be no next purchase.
Do not waste your time with this company.
 
 
Business's response - by GotPrinton 1/25/2019
Hi, Steve, We apologize for this inconvenience on your recent order with us. We are known for the quality of our prints and products, so hearing this is unusual. Depending on the exact issue, our Quality Control team evaluates the order and compensates accordingly. Please note, we print exactly what we receive. In order for us to provide better feedback and to look further into this issue, please message us your order number. The email provided does not match our records, so we are unable to locate the order the issue was on to help better resolve this issue. Thank you
 
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Additional Business Information
Hours   Monday – Friday 5:00 a.m. - 8:00 p.m. P.S.T. Saturday 8:00 a.m. - 4:00 p.m. P.S.T. Phone   (818) 252-3000 Address   7651 San Fernando Road
Burbank, CA 91505
Website   http://www.gotprint.com Email   blog@gotprint.com
Contact   GotPrint Rep Other  
 
 
 
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