domenic d.'s review of Hercules Moving Systems, Inc.

Hercules Moving Systems, Inc.

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Review Posted 6/19/2012
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Thank you Hercules!!!!!
James the foreman and his mover helpers from Hercules Moving Systems were the best movers we ever had. My mother had recently passed away in Hemet California and we needed to get Dad and all the 50 years of stuff moved to Georgia. My parents were into their eighties and they were children of the depression. Over the years they had accumulated furniture and whatever else and did not get rid of anything. So on top of finding a mover we had to go threw 50+ years of accumulated stuff never hardly used and never thrown away. As we were preparing for an Estate sale this threw Dad for a loop this was hard on him. We happened to contact a mover out of Los Angeles by the name of Hercules. Mom and Dad had lived in a 55+ community for 10 years and Hercules came reccomended from the Seniors Center manager. He told me that Hercules had been moving in and out of the community for quite some time. Mike became our contact person at Hercules and from the start I knew we were in good hands. Mike assured me that he would give Dad his personal attention all the way from point A to point B. We did not have our Estate sale yet so we were not quite sure what was going. Mike told me to provide him a list of the furniture that Dad most definitley wanted to be moved. He also instructed me to provide two lists of furniture of what may or may not be sold. We did two lists with and with out with ease. The amount of the difference was so minimal that we wound up taking most of the big listed items anyway. Mike took the list over the phone and provided a guaranteed rate move cost . I provided a small deposit and agreed on a pickup date and reserved the moving with Hercules. The day before the move Lydia in customer service called us and reviewed all the detail that Mike had worked up. We did sell alot of things that we intended to move and I wanted a revised cost before the crew would arrive the next day. Lydia transferred me to Mike and we redid the list of items moving and in a matter of minutes a new guaranteed rate was given to our satisfaction. So James the driver and 2 mover helpers pulled up in front of my parents place @8:00 a.m. As I went over the paperwork to be signed I realized that the total move cost was still the original price with all the things not moving now. My husband and I addressed this and James told me no problem he would make a call to the office and straighten everything out. James was talking to his boss in the dispatch department and at the same time Mike called me and put me at ease. It was not a major fire and after all those moving horror stories you hear about this was all taken care on withing minutes of the movers arriving. The revised cost that we worked out with Mike and the new list is what James put onto the paperwork I gladly signed, we were in business. Well Dad did not want the packing done by no one but us. So my brothers and I put all this 50 years of gathered stuff into boxes that were stacked all over the place. My parents generation did not throw or get rid of anything. Mike had calculated so many boxes and when James and the guys were putting stckers on everything it came to twice the boxes estimated. I got nervous and James put us at ease when he said that Mike had calculated correctly and we packed correctly. We packed two small boxes to Mikes larger boxes and James said it was a wash. The same amount of space reserved would still be what the shipment took up. Whew ! another potential fire doused. James and the crew loaded everything with ease in no time at all. Now I am writing this as the Hercules moving guys have just pulled away from the curb to deliver dads stuff in Georgia. My brother is expecting them within 7 to 10 days and I told him Dad was so put at ease with these guys from Hercules that he would write the next review from Georgia. Hercules Moving took care of my family during a very stressful time for my pops...thank you Hercules.
 
 
 
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Additional Business Information
Hours   9:00 AM TO 6:00 PM Monday To Friday Phone   (888) 244-4449 Address   2345 South Santa Fe Avenue
Los Angeles, CA 90058
Website   http://www.herculesvanlines.com Email   lior@herculesmovingsystem.com
Contact   Lior Oren Other  
 
 
 
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