Pete D.'s review of Infiniti of Mission Viejo

Infiniti of Mission Viejo

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Complaint Posted 12/6/2009
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Review 12/6/2009
Be very wary if you bring your Infiniti to these guys for service. Every time I have brought a vehicle in, I later get a call from the service adviser, who tells me that the mechanic has "noticed some things" and has some recommendations for additional services (aka dealer-recommended services). The list that you are presented with is the usual high-profit, unnecessary service enhancements that are not part of maintenance schedules from the manufacturer, or services you really don't need at all. Thankfully, I know enough about cars & recommended service intervals to say no to these sharks. The only bright spot is they give you a loaner to drive for a reasonable price and a free bottle of water (both of which you pay dearly for if you agree to the add-ons).
 
 
 
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Additional Business Information
Hours   Phone   (949) 916-4200 Address   28471 Marguerite Parkway
Mission Viejo, CA 92692
Website   Email   lisa.bourgeois@audimv.com
Contact   Lisa Bourgeois Other  
 
 
 
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