|
|
Update to previous review
|
|
To recap: I work at Highland Church Daycare and have had an awful experience with this company. They began by sending "discounted" art supplies and then hit us with a huge bill that was not agreed upon. About six months later we received another call about back-ordered items and were hit with another huge bill. Since I posted my initial review I have done a little research into this company. No need to be taken aback by my review, it is all there for anyone to look through. When this company was United Business Supply, they lost their standing with the BBB (Better Business Bureau), now as Kleritec they are also rated F. This rating is directly related to the many unresolved complaints this company has against it. If this company just keeps changing its name to continue to dupe the public, perhaps the public should get wise and no longer deal with them. I have no problem posting my real name and where I work because, I know this is wrong and feel it is important for me to tell other small businesses to beware of this company! To be even more specific Karl is who we dealt with and he was aggressive, abusive and in general a pain in the rear.
|
|
|
|
Business's response - by Crystal F.on 7/12/2012
|
|
Hello, and thank you for your recent comments about the customer service experience you had with our company. We use all of our customers feedback to continue to make our customer service experience better for all of our customers. We apologize for any inconvenience over the order you received, and if you have not already been able to resolve your complaint with us directly, please do not hesitate to contact our customer service department again and we will make sure to help you get your concerns resolved as quickly and efficiently as possible.
|
|
|
|
|
|