Timothy M.'s review of LAComputerBuddy

LAComputerBuddy

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Customer Reviews & Ratings
Complaint Posted 6/28/2013
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Held Hostage for Paying with Paypal and Expressing that I was Unsatisfied with Work Done
This guy is insane. I hired Bill to do some work for me. He fixed one problem but created another one that caused my office to slow to a crawl for 3 days. He finally fixed the issue he caused. I paid him in full via Paypal but he was unhappy that Paypal took a cut so he tried to charge me 3% more. I held my ground and insisted on using Paypal for buyers protecton and let him know I was unhappy with the service. At this point he threatened to remove the router he sold me and in the process shut down my phones and computers. I told him to leave me alone and had to put my office staff on alert that some crazy dude might stop by the office and yank out the networking equipment. Instead he accessed my network without authorization and changed the router password and locked me out. Now I'm frightened about what sensitive files he might steal or damage he may do. I shut my network off each night out of fear that he might hack in. I'm sure he will respond to this review with his side of the story but the bottom line I was an unhappy customer who paid in full and have been locked out of the hardware I bought. Be careful if you hire this guy. I don't trust him at all.
 
 
 
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Additional Business Information
Hours   M-F 9 am - 7 pm, after hours and weekends by appointment. Phone   (818) 530-1655 Address   11024 Balboa Blvd #414
Granada Hills, CA 91344
Website   http://lacomputerbuddy.com Email   bcurran@lacomputerbuddy.com
Contact   Bill Curran Other  
 
 
 
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