IvoryJ 's review of Nationwide Appliance Service, Inc.

Nationwide Appliance Service, Inc.

Preferred Members
Universal Appliance and Kitchen Center
4.5 star rating 0 miles Hot Deals
Elizabeth Shutters
4.8 star rating 0 miles
Tax Network USA
3.8 star rating 0 miles
Just Fabulous
2.7 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 7/22/2010
. 1
. 0
Review 7/22/2010
Nationwide Appliance Service, Inc came to our home to repair our air conditioning unit that would not start. Their technician determined that there was a short. The description on the service ticket read: Fixed low voltage line and fixed short. The first quote that he provide was $150.00 then he went to $250.00 and we ended up paying $200.00 and there were no parts involved. The air conditioner worked until we turned it off after that it wouldn't start again and this occurred around 12 hours later. I called Nationwide Appliance Service, Inc. and they said the technician would not be able to come back to our home for three days. During this time we were experiencing 100 + degree temperatures. I call an electrician to come out and inspect the work that was done and his diagnosis was Nationwide Appliance Service, Inc. DID NOTHING but wrap three pieces of fold around the thermostat wire and charged us $200.00. SCAM!!!! PLEASE DON'T USE THIS COMPANY.
 
 
Business's response - by Michael G.on 7/23/2010
My name is Michael Gendel, manager of Nationwide Appliance Services. I tried to personally resolve this issue with this customer but the customer threatened me and used A great deal of profanity. He demanded that I send someone to his house "Now! Right this minute!" That is paraphrased without the swearing. The customer was never given an estimate of $150. This is some figment of their imagination. The technician's discount price for the job was always $250 but agreed to do the job $200 to try to satisfy the customer. The customer was still very harsh and aggressive. Finally, I decided I did not want their money, even if we did the job for them. I destroyed the check and no money was charged. In conclusion, this customer has lied multiple times, was profane to me, my technicians, and my people in the office, and was never even charged one penny.
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   We are open 7 days a week 365 days a year. Just give us a call. Phone   (800) 815-5445 Address   4132 Sunswept Drive
Studio City, CA 91604
Website   http://www.nationwideapp.com Email   nationwideapp@aol.com
Contact   Michael Gendel Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.