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Business's response - on 8/23/2012
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Dear Arturo P.
Based upon the information in your review, I have queried the Prudent Law Group database and am contacting you to confirm your identity. This information is confidential and without feedback from you, at this point, we cannot confirm it without your cooperation. Thank you for your comments to the Trustlink system regarding your association with Prudent Law Group. We apologize for the disappointments you mentioned in your review regarding your contract. It is our goal to provide not just excellent service, but superior service to all clients we are honored enough to do business with and exceed the expectations of our Clients nationwide. Please be assured that we have shared your comments with our leadership team, along with the appropriate management, as feedback such as yours is taken very seriously. As demonstration of our commitment to excellence and our clients, your file is being carefully reviewed and audited. We have attempted to contact you several times at the number provided us in our database and have not been able to make contact with you. Please contact Denise Williams at 949-202-1933 at your earliest convenience so that we may confirm your identity and come to a mutually amicable resolution to your issue.
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