Stephanie D.'s review of Renttoday.us

Renttoday.us

Preferred Members
Instant Capital
4.9 star rating 2353 miles
Purpose Funding
4.4 star rating 2360 miles
Ross Morgan & Company Inc.
4.6 star rating 2384 miles
Academy/C21 PEAK
5.0 star rating 2391 miles
         
Customer Reviews & Ratings
Complaint Posted 3/1/2011
. 1
. 0
Review 3/1/2011
I found this company to be friendly on the phone; however, their qualification process is misleading and they do take at least 24 hours to qualify you, so if you're interested in a house that recently listed and it's a great house, you can forget about even having a chance. According to their website they claim to qualify one way and then you send your information in and they qualify you another. When I read their website to the girl she said "Oh, I'll have to get that changed-that's not right". It's been like that since I started looking at their listings over a year ago! Additionally, if you want to hold off letting your landlord know that you are considering moving, this company will not work with you and verify with alternate methods until formal verification can be made, i.e. lease agreement and cancelled checks or once the property has been viewed and your ready to sign a lease. I can understand them wanting it all upfront, but this alone stops me from being able to rent from them. I can work with their "new" way of qualifying, but the landlord issue is too big for me to overcome. Oh well. :(
After reading the other reviews, there are very few from prospective renters and any complaints that are listed and always dismissed as "disgruntled" or "not everyone is going to be happy". I'm sure they'll reply with "can't make everyone happy", but I think they should live up to what they're advertising on the website and they should be able to accomodate those individuals with delays in landlord verification-I'm not saying to never verify, just verify after we think we can make a deal. Also, I don't think that everyone complains on this site and it appears they asked for many of the positive feedback reviews that they have received.
 
 
 
Was this review helpful? (1)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Monday thru Friday, 9am - 6pm www.renttoday.us is open 24/7 for tenants and owners Phone   (888) 927-7266 Address   2141 East Philadelphia Street, Suite N
Ontario, CA 91761
Website   http://www.renttoday.us Email   mia.melle@renttoday.us
Contact   Mia Shelley Melle Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.