Sheldon B.'s review of Smith Brothers Appliance Repair

Smith Brothers Appliance Repair

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Customer Reviews & Ratings
Review Posted 4/15/2011
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Review 4/15/2011
My refrigerator/freezer was not cooling properly (popcicles were slush, yuck). Smith Brothers Appliance Repair (Peter) came and performed a thorough inspection to find the problem. After the diagnosis, I agreed for them to complete the service. Within a week, it was complete! Not only did my refrigerator/freezer work properly, but Peter put all of my groceries back into place and cleaned as he went. Terrific perk! After calling Sears to come and give an estimate, I wasn't very comfortable with their result. Not only did the Sears serviceman not completely inspect my fridge (he opened my freezer & said that he had 15 yrs. experience & could tell by looking at it what the problem was - grrr!), he gave me what ultimately was a wrong diagnosis & an estimate of $575. After reading the reviews of Smith Brothers Appliance Repair, I called and they were incredibly prompt, positively friendly and thorough. He diagnosed the problem as a computer issue for the defroster (NOT the defrost compressor that Sears psychically predicted), and ordered the part immediately. Although the part was pricey, they called three vendors to check on a price to make it the most affordable. Within a week, the service was complete and I could not be happier with the outcome. I highly recommend Smith Brothers Appliance Repair! :-)
 
 
 
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Additional Business Information
Hours   Call us 24/7 Phone   (888) 878-7227 Address   3419 East Chapman Avenue
Orange, CA 92869
Website   http://www.oc-repair.com Email   jim1872003@aol.com
Contact   Dmitriy Kolchin Other  
 
 
 
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