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Don't Trust
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I was contacted by this company to help me lower my payment in June 2017. We were not behind at all on our payments before this process. I was explained that it was not a refinance but a modification. The first step was to qualify through their review board. They said I qualified and gave me an amount that my new payment would be after the process. I specifically asked what if we get denied. She advised me that the only way our payment would not get approved was if we lost our jobs. I asked multiple times during this process and was told the same thing. In December of 2016 we got an email from our house lender stating our new payment. It was $30 less then we were paying. However, we are now six months behind on payments, showing severe delinquency on our credit, paid Oakridge $4,0000 and behind on escrow. Once our trial is over, our payment will be more than we started due to negative escrow. I tried to call and email Oakridge but never heard from them again.
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