Jess A.'s review of eBridge Inc.

eBridge Inc.

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Complaint Posted 1/20/2012
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Beware of eBridge
This is a scam. If you do not want to be charged by eBridge take the following steps: 1) do not say the word "yes" at nay point during a phone conversation with them, even to confirm any information about your business. Better yet, hang up immediately 2) if you do speak with them, contact your phone company immediately and request that they put a "cramming block" on your account to prevent outside charges from being added to your bill 3) report this scam to your phone company's fraud hotline
 
 
Business's response - on 1/27/2012
We understand that some people may not like telemarketing sales methods; however, we follow all federal and state laws and have a perfectly legitimate practice. We have been in business for over ten years and have repeatedly garnered prestigious accolades from companies such as Deloitte and Inc. 500|5000. Obviously, only legitimate and successful companies are capable of these achievements. We offer a 30-day trial period for potential clients to see the benefits of our service for their business. We would like to stress that potential clients are not obligated to agree to our service and terms and may simply decline our trial offer. No account will be created and no billing will occur if a person is clearly not interested in our service. Clients who authorize our service are under no contracts and may cancel at anytime. Any account canceled before their initial billing is not charged at all. We are upfront about our service and terms in all our communications. If a client chooses to continue service and does not cancel an account before the trial ending period, the account is automatically billed. This type of offer is a common sales tactic used across industries such as magazine subscriptions, television, and fitness gyms. As always, if you are a customer of ours who has a genuine issue with our service, we encourage you to contact us and allow us the opportunity to personally assist you. Our customer service department can always be reached toll free at (800) 945-2529.
 
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Additional Business Information
Hours   Monday thru Friday, 6 a.m. – 7 p.m., Pacific Standard Time Phone   (800) 945-2529 Address   16133 Ventura Blvd., Suite 855
Encino, CA 91436
Website   http://www.ebridgeadvertising.com Email   cave@ebridgeco.com
Contact   Mark Cave Other  
 
 
 
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