Shopatron, Inc.

4.5 star rating Rating - based on 121 reviews & complaints
 
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          31958 visitors
Customer Reviews, Ratings & Complaints
Complaint Posted 1/26/2016
Slow service/No service
I ordered on 02 Jan 16 with a 3-7 delivery day and 3 weeks later the item still has not been delivered and emailed the help desk an no reply and no phone# to contact a REAL PERSON I will not purchase from this company again. Read More »
 
 
 
Review Posted 2/20/2015
Great experience with this company and would not hesitate to use them again.
Excellent service. We were notified via email when our product was ready for pick up. The store staff at the Queen E. store were terrific. Read More »
 
 
 
Review Posted 2/19/2015
Hero Arts Shopping Satisfaction
“A very nice shopping experience! Price was right, ordering from website very easy, and shipping was very quick. Much appreciated.” Read More »
 
 
 
Review Posted 1/23/2015
Good, fast service - no problems
I recently placed an order with Thule and it was handled by Shopatron. Not only was the website quick and easy to use, the products arrived exactly when they were promised. I'll look for the Shopatron name in the future when placing orders. Read More »
 
 
 
Review Posted 7/10/2013
One of the best experiences with on line order ever
Was pleasantly surprised when my order arrived sooner than expected and in perfect condition. Read More »
 
 
 
Review Posted 4/26/2013
The way internet shopping should be!
I have purchased items several times (from JL Audio) through the Shopatron site and I am always extremely satisfied with the site, the service, the dealer network and the products supplied. The transaction is smooth and communication is great, kee... Read More »
 
 
 
Review Posted 4/24/2013
Great experience shopping online with "Melissa and Doug"!
I called for some additional information. The phone was answered right away and a very friendly person answered all my questions. Ordering online was very easy and I received the order very quickly. I will definitely order more toys for my little... Read More »
 
 
 
Review Posted 4/17/2013
Great Transaction!
I used shopatron for a transaction thru Nitrous Express, they completed my order and made the entire transaction quick and easy. Thanks! Read More »
 
 
 
Review Posted 4/11/2013
Amazing Company..
Hello Friends, just want to mention that it was a great buying experience for me to shop with you. and you sure made it alot easier then other companys im working with. keep up with the good work looking forward for the next business!! Thanks Agai... Read More »
 
 
 
Review Posted 4/10/2013
Can't wait to order again!
I had a wonderful shopping experience with Shopatron!! I received my merchandise on time, the quality was fantastic, and I would shop with Shopatron again and again!! Just wish every website had the customer service they offer!!!! WONDERFUL!!! Read More »
 
 
 
Complaint Posted 2/24/2013
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Never buy through Shopatron. They charge your account without your permission for how much they want.
I was buying Klipsche computer speakers on Klipsche website. I placed my order on website trough this system Shopatron.com The total amount in the cart was $149, that's for how much I authorised my Paypal account to be charged. Somehow Shopatron.c... Read More »
 
 
Business's response - on 2/25/2013
Hi Ilya. We apologize about your experience when ordering from Klipsch.com. Here are the reasons why state sales tax was applied to your order. During the checkout process, there is a footnote under the order total that indicates, "Additional tax... Read More »
 
Review Posted 8/31/2012
Shopatron...soccer gear
I have used Shopatron 2 or 3 times the past year for soccer gear for my son, each time everything has went extremely well. The equipment arrives on time, as ordered, no damage, billed correctly, tracking info provided, etc. Highly recommended Read More »
 
 
 
Review Posted 8/27/2012
Etceteras footbeds are too good!
Order came fast and footbeds go above and beyond! Read More »
 
 
 
Review Posted 7/22/2012
Excellent product and great shopping experience.
Excellent product and great shopping experience. Read More »
 
 
 
Complaint Posted 7/6/2012
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Ridiculous!
Ordered an item and was told Shopatron will ship it within 2 business days. It is now has been over a week and i still haven't heard anything. I am cancelling my order if i don't get a resolution by the end of the day and that shipping better be e... Read More »
 
 
Business's response - on 7/24/2012
Elena - We are sorry you experienced trouble when trying to receive support for your order. We also apologize for any shipping delays you experienced. Please feel free to contact us from our Help Center at www.orderhlp.com. From our online Help... Read More »
 
Review Posted 7/5/2012
Great Experiences with Shopatron
I've used Shopatron several times to order and Thule gear. Online ordering and tracking is good, and phone/email reps are great. Pleasure to do business with. Read More »
 
 
 
Review Posted 7/4/2012
Shopatron Did a Great Job Shipping My Order From Hogwild LLC
The customer service at Shopatron was excellent, and I received my products quickly and painlessly. I needed help making some changes to the shipping option for my order, and the people at Shopatron were so pleasant and responsive in helping me. Read More »
 
 
 
Review Posted 7/3/2012
Awesome service!
“Received the items unbelievably fast. Very satisfied.” Read More »
 
 
 
Review Posted 7/1/2012
GummyLump
“Easy site to use! Had many choices but I found what I was looking for with ease, too.” Read More »
 
 
 
Review Posted 6/25/2012
Super easy website, Super fast shipping and I LOVE my shoes- thank you
Super easy website, Super fast shipping and I LOVE my shoes- thank you Read More »
 
 
 
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Additional Business Information
Hours   Phone   (805) 547-8368 Address   825 Buckley Rd. Suite 200
San Luis Obispo, CA 93401
Website   http://www.shopatron.com Email   customerservicepriority@shopatron.com
Contact   Brad Rubin Other  
 
 
 
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