Total Body Experts

4.6 star rating Rating - based on 484 reviews & complaints
Total Body Experts began with a simple mission in mind. Our goal is to provide unbeatable prices with the best customer service. We are comprised of a team of individuals who have our customer’s best interest at heart.  
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Total Body Experts Categories
Exercise Equipment Sales and Service
Exercise and Physical Fitness Programs
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Customer Reviews, Ratings & Complaints
Complaint Posted 3/6/2021
Wrong accessory, minor damage not addressed, once you buy you're on your own.
Gave them a month to respond. I understand Covid makes things hard, but I imagine business is good for this company. Brian was very quick to call and answer BEFORE I bought the bike... My bike arrived with minor damage, but it's supposed to be bra... Read More »
 
 
 
Review Posted 3/5/2021
Thank you Amanda!
We purchased a Spirit CRS800S Recumbent Stepper from Total Body Experts. Amanda did an outstanding job as our sales person. She was very knowledgeable, professional and helpful. We are looking forward to receiving the stepper. Steve M. Read More »
 
 
 
Review Posted 2/25/2021
Ask for Aly at Studio-Cycles
Studio-Cycles Customer Service sold us on the Keiser M3i. My wife and I were leaving to pick up a new EchelonX5 from Dick's sporting goods when I called Studio-Cycles and spoke with Aly. Not only was she pleasant, knowledgeable and very enthusias... Read More »
 
 
 
Review Posted 2/25/2021
Aly made my day !!!
I called around about purchasing the Power Plate MOVE, including the manufacturer. When I called Total Body Experts and spoke to Aly, she was incredible because of her knowledge, professionalism and friendliness, so I purchased it from her. I won'... Read More »
 
 
 
Review Posted 2/21/2021
Brian F. is the best!
It was great to speak with someone who listens and can answer your questions. I purchased a Stages SC3 and a saddle for my wife. The bike arrived and was assembled without issue, but the saddle never shipped. I followed the Total Body process to f... Read More »
 
 
 
Review Posted 2/20/2021
Aly was amazing.
I bought a Schwinn Spin bike for my home. Aly was the best. She was patient, knowledgeable, helpful and a pleasure to deal with. That is the best customer service experience I have had in a very long time. I am looking forward to getting this bike... Read More »
 
 
 
Review Posted 2/15/2021
AWESOME Company to order from!!
I just received my Matrix Stepmill which was sold to me by Brian F and I cannot tell you how thrilled at how amazing this piece of equipment looks and sounds....LIKE.BRAND.NEW!!! Brian was a great and very informative salesperson and the company t... Read More »
 
 
 
Review Posted 2/12/2021
Thank you Amanda!
I recently purchased a recumbent stepper for my parents. Amanda was our sales representative. Amanda provided us with her personal number and let us know we could contact her anytime. Her responses were always immediate and she even took the time... Read More »
 
 
 
Review Posted 1/22/2021
Great product, great service, written instruction pamphlet (not for the novice)
I purchased a Schwinn AC Performance Cycle and Echelon 2 console from Total Body Experts and Studio Cycles in late November. I worked with Jason who was very knowledgeable and answered all my many questions about which product suited my needs, war... Read More »
 
 
 
Review Posted 1/5/2021
Great experience!
I recently bought an indoor cycling bike (stages) for my home and would like to share some positive feedback here! I am very impressed! Each individual that I interacted with, from purchase to the actual delivery, were super friendly, helpful, and... Read More »
 
 
 
Review Posted 12/31/2020
Great Company to work with
I was considering a new Spin Bike for home use to supplement my outdoor riding but could not decide on which one (so many options and choices). Jason Schneider was patient, professional and extremely knowledgeable. He took the time and helped me d... Read More »
 
 
 
Review Posted 12/23/2020
Fantastic! 5 stars!
Tiffany was fantastic! I just received my Schwinn AC Performance Bike today within 6 business days of when I placed the order. She was also very patient, kind, and knowledgeable with all my questions. I grew up going to spin classes and was fairly... Read More »
 
 
 
Complaint Posted 12/21/2020
Sent wrong item
I order a Stairrmaster on 12-10 from Brian, was told it would ship 5 to 10 days so plenty time for the Christmas present I wanted to use it for. Of course that would of happened IF they sent a Stairmaster rather than a bike I didn't order. I call... Read More »
 
 
 
Review Posted 12/9/2020
I chose to spend more! And here's why. . .
My first call was to Total Body Experts. Jason was incredibly kind and patient educating me on the differences of the Stairmaster models. I was looking for a refurb machine and unfortunately TBX was out of stock. I searched and found a company wit... Read More »
 
 
 
Review Posted 11/27/2020
Schwinn studio bike
Great service and knowledge of equipment as far as purchase is concerned! Will update after delivery! Read More »
 
 
 
Review Posted 11/25/2020
Outstanding customer service!
The sales agent, Brian, was outstanding in answering all of my questions and recommending the best piece of equipment for me. He allowed me time to fill out the financing info and then called me back to complete all of the instructions. I was very... Read More »
 
 
 
Review Posted 11/21/2020
Jason at Total Body Exp. or Study Cycle Is the Guy to help you
Jason helped me with my purchase. Wow , this guy knows a lot about bikes! He was patient, knowledgeable, helpful. I know I made the right choice. Thanks Jason! Read More »
 
 
 
Review Posted 11/16/2020
Buying a new Schwin
I had called back in March at the beginning of the pandemic and spoke to Jay Allred. At that time I was looking at a Spinner Chrono refurbished. Jay was so very helpful and gave me tons of information. Unfortunately at that time I was not able to... Read More »
 
 
 
Review Posted 11/14/2020
Schwinn AC Performance Cycle
Purchased a Schwinn AC Performance Cycle, great sales experience. I had a ton of questions about bike vs. other bikes, and about the console, and Jason answered all my questions with clarity, great depth of knowledge on the product, the manufactur... Read More »
 
 
 
Review Posted 11/14/2020
Ordering SCHWINN A.C. PERFORMANCE WITH CARBON BLUE
Oh My Gosh, the BEST experience with my spin bike purchase. I was going to order from Amazon a Schwinn IC4 and was referred to Studio Cycles to look at the Schwinn AC Performance. Jason S was awesome and on a Saturday afternoon helped me by answer... Read More »
 
 
 
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Additional Business Information
Hours   Customer Service Open Monday-Friday 9am to 5pm PST Phone   (866) 203-5770 Address   12909 Cerise Ave
Hawthorne, CA 90250
Website   http://www.totalbodyexperts.com Email   marc@totalbodyexperts.com
Contact   Marc Erickson Other  
 
 
 
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